Welcome to the Exness FAQ Page
At Exness, we understand that navigating the world of online trading can be overwhelming, especially for new traders. That’s why we’ve created this comprehensive FAQ page to provide you with quick answers to the most commonly asked questions. Whether you’re just getting started or looking for more in-depth information about our platform, account types, trading conditions, or specific features, you’ll find everything you need right here.
We’ve designed our FAQ section with both beginners and experienced traders in mind. Here, you can explore topics related to account registration, deposit and withdrawal processes, security measures, trading instruments, and much more. Our goal is to ensure that your trading experience with Exness is as seamless and rewarding as possible, and that you have the knowledge and tools to make informed decisions every step of the way.
If you can’t find the answer you’re looking for, don’t hesitate to reach out to our customer support team. We’re here to assist you with any additional questions or concerns you may have. Explore the sections below and discover how Exness can help you take your trading to the next level.
1. Is Exness Legal in India?
Yes, Exness is legal in India. While India does not have specific regulations for online forex trading, Exness operates as a globally regulated broker. Indian traders can use Exness to trade international markets, provided they comply with local tax and financial reporting laws.
2. Is Exness Safe in India?
Yes, Exness is safe for Indian traders. The broker adheres to strict global regulatory standards, ensuring user funds and data security. Key safety features include:
- Regulatory Compliance: Licensed by authorities like the Financial Services Authority (FSA).
- Fund Protection: Client funds are kept in segregated accounts.
- Security Measures: SSL encryption and two-factor authentication (2FA) safeguard user accounts.
3. Is Exness Banned in India?
No, Exness is not banned in India. The platform operates legally, offering services to Indian traders. However, traders must ensure compliance with Indian financial regulations when engaging in forex trading on international platforms.
4. How to Trade on Exness?
To trade on Exness, follow these steps:
- Open an Account: Register on the Exness website and complete the verification process.
- Deposit Funds: Use your preferred payment method to fund your account.
- Choose a Trading Platform: Download MetaTrader 4 (MT4), MetaTrader 5 (MT5), or use the Exness web platform.
- Select a Market: Choose from forex, commodities, indices, or cryptocurrencies.
- Analyze and Trade: Use Exness’s tools for market analysis, set your lot size, stop-loss, and take-profit levels, then execute your trade.
5. How to Open an Exness Real Account?
- Visit the Exness Website: Navigate to the official site at www.exness.com.
- Sign Up: Click ‘Open Account’ and fill in your personal details, including email and phone number.
- Verify Identity: Submit required documents like a government-issued ID and proof of address.
- Deposit Funds: Add money to your account using bank transfer, e-wallets, or other available methods.
- Start Trading: Log in to your trading platform and begin trading with real funds.
6. Where Is Exness Broker Located?
Exness is headquartered in Cyprus, with additional offices globally. It is regulated by multiple authorities, including the Financial Services Authority (FSA) and the Cyprus Securities and Exchange Commission (CySEC). This international presence ensures compliance with global trading standards.
7. Is Exness Legal in Pakistan?
Yes, Exness is legal in Pakistan. Pakistani traders can use Exness to trade on international financial markets. However, users should ensure compliance with the State Bank of Pakistan’s regulations regarding international transactions.
8. How to Use the Exness Trading App?
- Download the App: Install the Exness app from the Google Play Store or Apple App Store.
- Log In or Register: Enter your credentials or create a new account.
- Deposit Funds: Use available methods like bank transfers or e-wallets.
- Explore Markets: Browse trading options, including forex, stocks, and cryptocurrencies.
- Place Trades: Use the app’s tools to analyze markets, execute trades, and manage your portfolio.
9. Is Exness Banned in Pakistan?
No, Exness is not banned in Pakistan. The platform operates legally and is accessible to Pakistani traders. However, users must ensure they follow local laws regarding international trading and currency transactions.
10. How to Deposit Money in Exness from Pakistan?
To deposit funds into your Exness account from Pakistan:
- Log in to Your Exness Account: Access your account through the Exness website or app.
- Go to the Deposit Section: Click on ‘Deposit’ in your Personal Area.
- Select Payment Method: Choose available local options such as bank transfer, e-wallets (e.g., Skrill, Neteller), or other region-specific methods.
- Enter Deposit Amount: Input the desired amount and click ‘Next’.
- Complete the Payment: Follow the on-screen instructions to finalize the transaction. Funds will reflect in your account instantly or within a few hours, depending on the method.
11. How to Withdraw Money from Exness in Pakistan?
To withdraw money:
- Log in to Your Exness Account: Use the Exness website or app.
- Navigate to Withdrawals: Go to ‘Withdraw’ in your Personal Area.
- Choose Payment Method: Select the withdrawal option you used for your deposit. Exness typically requires withdrawals via the same method used for deposits.
- Enter Withdrawal Amount: Specify the amount you wish to withdraw.
- Confirm Transaction: Complete the verification process if prompted (e.g., OTP sent to your registered email or phone).
- Wait for Processing: Withdrawal times vary depending on the method, but most are processed within 24 hours.
12. How to Log in to Exness on MT5?
- Retrieve Credentials: Log in to your Exness Personal Area and note your MT5 account number, password, and server details.
- Launch MT5: Open the MT5 platform on your device.
- Access Login Options: Click ‘File > Login to Trade Account’ in the top menu.
- Enter Credentials: Input your account number, password, and the correct server.
- Start Trading: After logging in, access your trading dashboard and tools.
13. How to Deposit in Exness in Pakistan?
Depositing funds in Pakistan is simple:
- Log in to your Exness account via the app or website.
- Go to the ‘Deposit’ section.
- Choose your payment method, such as local bank transfer or supported e-wallets.
- Input the deposit amount and complete the transaction.
- Wait for confirmation; deposits are usually processed instantly.
14. Why Is the Exness App Not Working?
If the Exness app is not functioning, try the following solutions:
- Check Your Internet Connection: Ensure you have a stable connection.
- Update the App: Install the latest version from the App Store or Google Play Store.
- Clear Cache: Go to your phone settings, find the app, and clear its cache.
- Restart Your Device: Sometimes, a simple restart can fix app issues.
- Contact Support: If problems persist, reach out to Exness customer support for assistance.
15. Which Exness Account is Best?
The best Exness account depends on your trading needs:
- Standard Account: Ideal for beginners; offers low spreads and no commission.
- Pro Account: Great for experienced traders; features tighter spreads and faster execution.
- Zero Account: Designed for scalpers; offers zero spreads on major instruments with a commission per lot.
- Raw Spread Account: Best for high-frequency traders, with ultra-low spreads and a fixed commission.
16. How to Make Money with Exness?
You can earn money on Exness by:
- Trading Financial Markets: Use the platform to trade forex, cryptocurrencies, indices, and more.
- Utilizing Leverage: Exness offers flexible leverage, allowing you to increase potential profits.
- Practicing Risk Management: Use tools like stop-loss orders to minimize losses and protect profits.
- Learning and Adapting: Leverage Exness’s educational resources to improve your trading skills over time.
17. How to Transfer Money from Exness to Binance?
To transfer funds to Binance:
- Withdraw from Exness: Withdraw funds from your Exness account to your bank or e-wallet.
- Deposit to Binance: Use the withdrawn funds to deposit into your Binance account via your preferred payment method.
- Follow Binance Instructions: Ensure compliance with Binance’s deposit policies and choose the correct deposit currency.
18. How to Withdraw Money from Exness?
To withdraw funds:
- Log in to your Exness account.
- Navigate to the ‘Withdraw’ section.
- Choose the payment method used for depositing funds.
- Enter the withdrawal amount and confirm the transaction.
- Wait for the processing time, which varies depending on the payment method.
19. What Type of Broker is Exness?
Exness operates as a multi-asset broker, offering trading services across various financial instruments, including forex, commodities, cryptocurrencies, and indices. It functions as a market maker, providing its own liquidity, and offers both standard and professional account types to cater to different trading needs.
20. What is the Minimum Deposit for Exness?
The minimum deposit at Exness varies depending on the account type:
- Standard Accounts: No fixed minimum deposit; the amount depends on the payment method used.
Professional Accounts (Pro, Raw Spread, Zero): Typically require a minimum deposit starting from USD 200.
21. How Long Does It Take to Withdraw from Exness?
Withdrawal processing times at Exness depend on the chosen payment method:
- Electronic Payment Systems (e.g., Skrill, Neteller): Usually processed instantly or within a few hours.
- Bank Cards: Typically processed within 24 hours.
- Bank Transfers: May take 1-7 business days.
Please note that while Exness processes withdrawals promptly, the actual time for funds to appear in your account may vary based on your bank or payment provider.
22. How to Connect Exness to MT4?
To connect your Exness account to MetaTrader 4 (MT4):
- Download MT4: Obtain the MT4 platform from the Exness website or the official MetaQuotes site.
- Install MT4: Follow the installation instructions suitable for your device.
- Retrieve Login Credentials: Log in to your Exness Personal Area to find your MT4 account number, trading password, and server details.
- Launch MT4: Open the MT4 platform on your device.
- Log In: Click on ‘File’ > ‘Login to Trade Account’, then enter your account number, password, and select the correct server.
- Start Trading: Upon successful login, you can begin trading using the MT4 platform.
23. Is Exness Legal in Bangladesh?
Yes, Exness is legal and accessible in Bangladesh. While it does not hold a specific internal license in Bangladesh, its adherence to international regulatory standards enhances its legitimacy and reliability. Traders in Bangladesh can utilize Exness’s services, benefiting from its transparent and secure trading environment.
24. How to Change Partner in Exness?
To change your partner (introducing broker) in Exness:
- Contact Exness Support: Reach out to Exness’s customer support through live chat, email, or phone.
- Submit a Request: Inform them of your intention to change your partner and provide necessary details.
- Await Confirmation: The support team will process your request and notify you once the change is completed.
Please note that specific terms and conditions may apply, and it’s advisable to review Exness’s policies or consult directly with their support team for detailed guidance.
25. How Reliable is Exness?
Exness is considered a reliable broker due to several factors:
- Regulation: It is regulated by reputable financial authorities, including the Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC).
- Transparency: Exness provides detailed legal documents and adheres to strict compliance standards.
- Client Fund Security: The broker ensures client funds are segregated and offers negative balance protection.
- Operational History: Established in 2008, Exness has a long-standing presence in the trading industry.
These factors contribute to its reputation as a trustworthy and dependable broker.
26. How to Open an Investment with Exness Social Trading?
To start investing through Exness Social Trading:
- Download the Exness Social Trading App: Available on the App Store and Google Play Store.
- Create an Account: Register using your email address and set up a password.
- Verify Your Identity: Complete the KYC process by submitting the required documents.
- Deposit Funds: Add funds to your investment account using the available payment methods.
- Browse Strategies: Explore various trading strategies provided by experienced traders.
- Invest: Choose a strategy that aligns with your investment goals and allocate funds to start copying trades.
27. How to Become an Exness Social Trading Investor?
To become an investor in Exness Social Trading, follow these steps:
- Download the Social Trading App: Obtain the Exness Social Trading app from the App Store or Google Play Store.
- Register or Log In: Open the app and sign in with your existing Exness account credentials. If you don’t have an account, register directly through the app.
- Complete Profile Verification: Ensure your profile is fully verified by submitting the necessary identification documents.
- Deposit Funds: Add money to your investment wallet using the available payment methods.
- Explore Strategies: Browse through various trading strategies provided by experienced traders.
- Start Investing: Select a strategy that aligns with your investment goals and risk tolerance, then allocate funds to begin copying trades.
28. What is NASDAQ in Exness?
In Exness, NASDAQ refers to the NASDAQ-100 index, which is a stock market index comprising 100 of the largest non-financial companies listed on the NASDAQ stock exchange. Exness offers trading opportunities on this index through Contracts for Difference (CFDs), allowing traders to speculate on the price movements of the NASDAQ-100 without owning the underlying assets.
29. How to Withdraw from Exness to a Bank Account?
To withdraw funds from your Exness account to your bank account:
- Log In to Your Exness Account: Access your account via the Exness website or mobile app.
- Navigate to the Withdrawal Section: Click on the ‘Withdrawal’ option in your Personal Area.
- Select Bank Transfer: Choose ‘Bank Card’ or ‘Bank Transfer’ as your withdrawal method.
- Enter Withdrawal Details: Specify the amount to withdraw and provide your bank account information.
- Confirm the Transaction: Review the details and confirm the withdrawal request.
- Processing Time: Withdrawals to bank accounts may take 1-7 business days, depending on your bank’s processing times.
Ensure that the bank account details provided match those used during the deposit process to comply with Exness’s withdrawal policies.
30. When Was Exness Founded?
Exness was founded in 2008. Since its inception, it has grown into a globally recognized broker, offering a wide range of financial instruments and services to traders worldwide.
31. How to Change Exness Time Zone?
The time zone settings in Exness’s trading platforms, such as MetaTrader 4 (MT4) and MetaTrader 5 (MT5), are determined by the broker’s server settings and cannot be changed by individual users. Exness’s servers operate on Greenwich Mean Time (GMT+0). To interpret trading times accurately:
- Understand Server Time: Recognize that all timestamps in the platform are based on GMT+0.
- Convert to Local Time: Manually calculate the time difference between GMT+0 and your local time zone to align trading activities accordingly.